FAQ

Everything you need to know about our reopening plans, reserving appointments, what to expect at your first visit and more.

Q: How do I make a new appointment?

A: For the quickest service we recommend making new appointments online at parkerbarber.com. Please note, at this time we are offering Express Cuts only. Our services that require face contact are not permitted at this time.

Our guest service center is also available: call or text if you prefer to make an appointment that way.

Q: How do I update my existing appointment?

A: Some existing appointments will need to be rescheduled based on staff availability. We’ve reworked our service provider’s schedules to ensure we’re working with a reduced staff to accommodate a new capacity plan of 1 person per 110 square feet , inclusive of staff and clients. Because of that, some appointments will need to be rescheduled. We ask for your patience as we begin to return calls and reschedule appointments.

Q: What can I expect when I arrive for my first salon appointment?

A: To limit 1-1 interaction upon arrival, we ask that you wait outside until we check you in. Once inside, we’ll guide you to a sanitization station before your service begins. We’ve eliminated beverage services to prevent the possible spread of germs.

Q: How will you pay for your service and products?

A: We will be a cashless shop. Prior to coming in you will be asked to reserve your appointment by paying a 50% deposit and putting your credit card securely on file. Upon check out, that deposit will be credited to your balance.

Please note, cancellations outside of 24hrs or not showing up for your appointment will result in a charge of 50% of your service total.

Q: What personal protection protocols and safety measures are you taking?

A: We’re implementing personal protection protocols including masks and sanitized capes for every service. We’ll have a mask available for you, should you not have one when you arrive, and kindly ask that you keep your mask on for the duration of your visit with us.

All tools, stations, chairs, seating areas and doors will be sanitized between each guest. The shop will be thoroughly cleaned and disinfected each day.

We’ll be operating by appointment only. Only guests with a pre-reserved appointment will be invited in. We love meeting your friends, family and children, however, will not be able to accommodate additional visitors at this time.

Safety and sustainability are core to who we are. Our promise is to take every possible precaution to keep our clients and staff safe.

Aveda